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For Hotels, Restaurants & Retail

Slip & Fall Incident Reporting Software

Capture guest slip and fall and injury incidents fast at the unit level and route them to risk and legal before they become claims, consistently across every location.

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Works offline · No install · Encrypted & audit-logged by default
The Problem

The first 10 minutes decide the claim

Speed of first documentation matters

Slip and fall defense often turns on what was captured in the first minutes. A delayed or thin report weakens the whole case.

High staff turnover, low consistency

Front-line staff change constantly, so guest-injury documentation is inconsistent unit to unit.

Legacy risk platforms are clunky

The enterprise tools are entrenched but slow, so incidents get captured late or on paper.

How It Helps

Fast, consistent capture at the unit level

Capture in the first minutes

Front-line staff document a guest slip and fall on a phone immediately, with the fields a defense actually needs.

Route to risk & legal

Incidents flow to your risk and legal teams right away, so claims are managed before they escalate.

Consistent across every location

One standard for guest-injury documentation across all units, with a roll-up for corporate risk.

Works offline anywhere on-site

Capture an incident in a stairwell or stockroom with no signal; it syncs when back online.

Defensible, timestamped records

Photos, witnesses, body diagram, and an audit trail: the documentation that defends a premises claim.

Encrypted & access-controlled

Guest data is encrypted and scoped to the right roles.

Who It's For

Built for multi-unit, high-traffic operators

Hotels, restaurants, and retail with heavy guest traffic.

Hotel groupsRestaurant chainsRetail brandsConvenience & groceryShopping centersEntertainment venuesMulti-unit franchises

See how it works for the Operations / Risk Manager.

Built In

Defensible guest-injury documentation

Premises-liability documentationUnit-level consistencyDefensible audit trailEncrypted on device & in transitPhoto & witness evidenceRisk & legal routing
FAQ

Questions teams ask before switching

How do I document a guest slip and fall?
Capture the date, time, and exact location, the guest, what happened and the hazard, any injury (on a body diagram), photos of the scene, witnesses, and the staff response, all immediately. Speed and completeness in the first minutes are what defend the claim later.
Can incidents route to our risk or legal team?
Yes. Guest incidents can flow straight to risk and legal so a slip and fall is managed before it becomes a demand letter.
Will it work consistently across all our locations?
Yes. It gives every unit the same capture standard with a corporate roll-up, so documentation is consistent regardless of staff turnover.
Does it work offline in stairwells and stockrooms?
Yes. It’s offline-first. Reports save immediately on the device and sync when a connection returns.
How does this help defend premises claims?
A fast, photo-backed, timestamped record captured at the moment of the incident is the strongest defense when a guest injury becomes a claim.

Capture every guest incident before it becomes a claim

Try the live demo, or get a quote for your locations.

Try the Free Demo Get a Quote